Frequently Asked Questions

What are the benefits to SAP Insider’s Multimedia Training?
What are the contents of an SAP Insider Multimedia Training kit?
How does the product work?
Can I use the same multimedia training kit to train my whole team?
How does the 100% satisfaction guarantee policy work?

**What are the benefits to SAP Insider Multimedia Training?**

Developed by SAP Insider’s content experts
Great resource to bring you up to speed on key SAP^® technologies and best practices
Cost effective – you save on travel and lodging expenses
Flexible – you set the schedule and training pace
Packed with bonus materials
No travel or loss of work days required
Just-in-time training – learn new skills and put them to use as you go
Convenient – learn at home, in the office, anywhere and at anytime
Easy to use - all you need is a computer and a Web browser
Always available for future use or reference

What are the contents of an SAP Insider Multimedia Training kit?

Multiple course CDs, which include a streaming video of the live sessions
Course books with a complete set of slides
Reference articles, worksheets, checklists and other take-home resources
100% money-back guarantee

How does the product work?

The multimedia training CDs are comprised of a collection of streaming video presentations of sessions recorded at live events. The product is intuitive and simple to use. For a detailed description of technical requirements and how to start using your multimedia training product, visit the support page.

Can I use the same multimedia training kit to train my whole team?

Each kit comes with one single user license. If you need multiple licenses, please call
+1-781-751-8755 for assistance.

How does the 100% satisfaction guarantee policy work?

SAP Insider Multimedia Training guarantees the quality of its products. Should you feel unsatisfied with your purchase, simply return the product to the address below with a brief explanation to receive your money back.

SAP Insider Multimedia Training
Wellesley Information Services
20 Carematrix Drive
Dedham, MA 02026 USA