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Session Descriptions

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A step-by-step guide to getting started with SAP NetWeaver Business Process Management

Introduction to SAP NetWeaver Business Process Management: A new tool for designing, improving, and standardizing business processes

Process performance measurement within a PM framework

Why and how to weave performance management into your BPM initiatives to achieve continuous improvement

A complete guide to SAP tools for business process definition, modeling, and management

A comprehensive guide to building business process maps

A step-by-step guide to process integration and optimization using composite applications

Introduction to SAP NetWeaver Business Rules Management

A guide to business process monitoring with SAP Solution Manager

Business activity monitoring with SAP NetWeaver to reduce business process errors and failures: Tips and tricks

Measuring process improvement: Defining and delivering actionable KPIs using SAP NetWeaver BI

Lessons learned from a pilot project on how to use SAP Solution Manager to deliver business process metrics that matter

7 areas to consider when implementing business process monitoring with SAP Solution Manager

Master data management: An essential ingredient for effective business process management

An up-to-date guide on what's new with SAP NetWeaver Process Integration 7.1

Introduction to cross-component business process management with SAP NetWeaver Process Integration

A guide to 3 essential SAP technologies for business process automation

Expert guidance for using SAP Solution Manager to support business process management

A comprehensive introduction to SAP Business Workflow

Introduction to business process management using SAP NetWeaver PI (formerly SAP NetWeaver XI)

A comprehensive guide to business process management and integration tools and technologies

A step-by-step guide to getting started with SAP NetWeaver Business Process Management
Understand how to access SAP NetWeaver BPM from the SAP NetWeaver Composition Environment (SAP NetWeaver CE). Watch this session to:

  • Step through an example of how to sketch out business processes using the process composer, an Eclipse-based modeling environment that uses business process modeling notation (BPMN)
  • See how features such as the process desk allow users to access and complete assigned tasks through SAP GUI or SAP NetWeaver Portal, even as business processes are running
  • Gain insight into how the process server is integrated with the SAP NetWeaver CE runtime environment to execute process models without requiring awkward translation steps between the process model and source code
  • Take a look at business process debugging and administration capabilities. Get a glimpse into the SAP roadmap for new and planned functionality
  • Come away with a newfound understanding of how your IT and business teams can leverage SAP NetWeaver BPM for collaborative process design from model to execution

Introduction to SAP NetWeaver Business Process Management: A new tool for designing, improving, and standardizing business processes
Learn how SAP NetWeaver Business Process Management (SAP NetWeaver BPM), delivered as part of the SAP NetWeaver Composition Environment (SAP NetWeaver CE), supports business process innovation and standardization. Watch this session to:

  • Determine whether you could use SAP NetWeaver BPM to increase business process transparency and flexibility, improve governance, externalize frequently changing business policies, eliminate departmental stovepipe solutions, and provide traceable processes for audit compliance
  • Gain insight into how SAP NetWeaver BPM fits into and is enabled by enterprise service-oriented architecture
  • Understand how SAP defines a “business process,” and walk through use cases and specific scenarios of how processes, such as an investment approval process, are created with SAP NetWeaver BPM
  • See how to model executable processes in process composer using the BPM standard, and how to use business rules to externalize frequently changing business policies

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  • Learn how process performance measurement should be integrated into an overall business process management framework and explore the steps required for setting strategic goals, identifying process performance indicators, and examining their influence on business and process improvement
  • Learn how process KPIs are used in business to measure quality, time, and costs and how this real time information can be used to change a process or execute a process improvement project

Why and how to weave performance management into your BPM initiatives to achieve continuous improvement
Learn how making performance management an integral component of your business process management strategy can help you create a culture of continuous improvement within your organization. Watch this session to:

  • Find out how to set the stage for effectively monitoring business process performance by prioritizing process optimization projects, setting expectations through benefit identification and performance management benchmarks, establishing team roles and training key personnel, designing a process architecture, and setting standards for aligning goals and measures
  • Get an overview of the tools for performance management and continuous process improvement, such as scorecards, dashboards, reports, KPIs, benchmarking, new statistical management tools, and more
  • Obtain tips to effectively market process improvement, get support from key stakeholders, and gain insight into the leadership needed to achieve the cultural change that drives process improvement
  • Explore a maturity model for continuous process improvement, and understand how to move from one phase to the next within the model and strive towards process excellence

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  • Learn how SAP NetWeaver Composition Environment (SAP NetWeaver CE) 7.1 and SAP NetWeaver Visual Composer can be used to build composite applications that support and execute steps within end-to-end business processes
  • Get an overview of the features and functionality of the new SAP NetWeaver Business Process Management (SAP NetWeaver BPM) tool, now part of SAP NetWeaver Composition Environment (SAP NetWeaver CE)
  • Find out when SAP NetWeaver BPM will be available to customers, and become familiar with important considerations and decisions for getting started with it
  • Step through a real-world process scenario that clarifies the importance of connecting business process management and service-oriented architecture (SOA)
  • Identify key roles needed for your business process management team, including the process owner and the business process expert community, and understand the responsibilities of each
  • Understand the phases involved in transitioning your IT landscape from a siloed architecture to a business modularity (enterprise SOA) architecture that enables reusable business processes and strategic agility
  • Find out how other companies are using SAP tools for business process management
  • Receive tips and practical advice to create baseline process maps and properly evaluate your existing business processes maps for efficiency and detail. Understand the unique requirements, challenges, and techniques for mapping business processes that span functional areas and geographies
  • See why you should be developing and creating process controls and KPIs during, rather than after, the mapping stages
  • Gain insight into how business process maps help drive and guide downstream system implementation activities, including blueprinting, configuration, testing, and training
  • Learn how to create a governance model and resolve conflicts that may arise throughout the mapping process
  • Find out how tools such as SAP Solution Manager can be used to support the creation and management of business process maps
  • See an example of how a composite application was built to help a company integrate process steps from multiple systems for the process of defining network “equipment” from an engineering perspective into “materials” from an ERP perspective
  • Find out how SAP NetWeaver Portal, SAP NetWeaver Master Data Management (SAP NetWeaver MDM), SAP Guided Procedures (SAP GP), and Web Dynpro are used in the composite application development process
  • Explore each phase of design, from assessing, evaluating, and identifying gaps and opportunities for improvement in the existing process, to uncovering and selecting steps and the sequence of steps that will work best in the newly designed process
  • Find out how to avoid process breakdowns that can result from incomplete or dirty master data

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  • Understand how SAP NetWeaver BRM aligns IT systems with the policies and guidelines that govern business processes and drive operational decisions
  • Learn how to create the technical framework to compose, execute, and deploy business rules that span business applications and departments
  • Gain insight into how SAP NetWeaver BRM detaches business rules from hardwired code, making it easier for IT teams to validate and refine them as they evolve
  • Learn how to identify parts of an application where a complex, rule-based decision is needed
  • Examine how these complex decisions can be automated using conventional programming techniques, along with the pros and cons of doing so
  • Step through a demo of how SAP NetWeaver BRM can be used to enhance a business process such as a warranty claims process
  • Get a sneak peek into the future SAP NetWeaver BRM roadmap
  • See how to work closely with SAP to analyze processes and identify systems and interfaces that require monitoring from within SAP Solution Manager
  • Learn how the business process monitoring capabilities of SAP Solution Manager use a graphical display to simplify access to alerts, business process steps, or system interfaces
  • Gain insight into how designated personnel can centrally view and handle system alerts and take corrective action from within SAP Solution Manager, rather than having to go to the local Computer Center Management System (CCMS) where the initial alert occurred
  • Learn how non-technical users can choose predefined corrective actions for problems such as batch job failures, only alerting application or process owners if a second failure occurs
  • Delve into the SAP Solution Manager business process monitoring console’s capacity to monitor multiple Basis components in a single window, as well as how it interfaces with and monitors third-party applications
  • Get tips to configure BAM to provide exception alerts when specific transactions or thresholds reach a certain level or are not met so that you can intercept problems before they cause business process breakdowns or operations failures, such as the shutdown of a plant
  • Step through a demo of how to set up BAM in SAP NetWeaver to manage a procure-to-pay process
  • Learn how to leverage SAP NetWeaver BI to generate and present reports and statistics related to specific processes and sub-processes
  • Understand why you need to use SAP NetWeaver Portal and XML to pass information back and forth between systems
  • Learn how to use the file interface to overcome BAM configuration challenges

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  • Discover which KPIs are easiest to put in place and which require greater effort when analyzing sales, finance, and materials management performance
  • Gain insight into how other companies use dashboards, scorecards, and cockpits to deliver KPIs to stakeholders
  • Explore the top 10 rules for designing a performance management solution, along with suggested SAP applications and tools that could simplify your efforts
  • Get a solid understanding of the correct approaches for building performance analysis solutions, as well as how to avoid common pitfalls, such as poor cockpit construction and performance
  • See an example of a pilot project where SAP Solution Manager was used to support business process management for a deductions department
  • Hear how SAP Solution Manager was utilized to monitor metrics for information technology service management (ITSM) and Six Sigma initiatives
  • Learn how the availability and service level management team acquired the skills necessary to use SAP Solution Manager for process management and reporting
  • Gain insight into how the company categorized long-term versus short-term business process monitoring, data collection, and reporting requirements
  • Gain insight into how SAP Solution Manager monitors and optimizes processes down to the transactional level
  • Learn about the seven key areas to address when implementing business process management on SAP Solution Manager, such as identifying key components in the business process, documenting configurations, and determining the level of monitoring and alert notification required
  • Explore the steps required for configuring SAP Solution Manager and hear about successes and failures in various phases of implementing business process monitoring in the SAP Solution Manager system

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  • Get tips for why and how to properly assign ownership of master data, foster organizational support, clearly define business processes, and formally define an execution model for business operations based on master data
  • Hear how centralized reports generated from a central set of data in SAP NetWeaver BI can significantly reduce the unnecessary creation of localized spreadsheets and reports in which data integrity is not assured
  • Learn how to establish and monitor key metrics, such as latency of new data requests, frequency of exceptions that occur due to master data problems, number of resources required for master data maintenance, and data objects in compliance with enterprise standards and policies
  • Review guidelines to help you establish your own enterprise data governance and management practices that support process optimization and continuous improvement
  • Get detailed guidance on whether and how to adopt the new release
  • Take a guided tour of SAP NetWeaver PI fundamentals, including important prerequisites for getting started or upgrading
  • Gain insight into why conforming to the open standards of SAP NetWeaver PI 7.1 makes it a key building block of enterprise service-oriented architecture and business process orchestration
  • Step through a demo and obtain a detailed explanation of how the Enterprise Services Repository and Integration Directory work
  • Learn how new SAP NetWeaver Business Process Management (SAP NetWeaver BPM) functionality, available with SAP NetWeaver PI 7.1, can be used to model, configure, execute, and manage complex business scenarios and processes
  • Learn how SAP NetWeaver PI 7.1 enables you to model, configure, execute, monitor, and control business processes that span multiple systems
  • Acquire detailed definitions of key concepts essential to cross-component BPM, including the use of containers, correlations, abstract interfaces, process step types, implementing processes, and utilizing process patterns
  • Find out how to use a new state-of-the-art modeler in the Enterprise Services Repository to model end-to-end business processes
  • See a demo of the modeler in action, the execution of a process, and how to monitor a process
  • Determine whether cross-component BPM should be an essential part of your integration strategy

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  • See how validation, governance, and conflict resolution capabilities of SAP NetWeaver MDM ensure that the data moving through each level of your business process is accurate
  • Use SAP Workflow and guided procedures to create and present intuitive screens so that your users know where they are in the business process, and what the next steps are
  • Learn how to create slick Adobe Interactive Forms where users can easily enter and capture data that will flow directly into your business systems, subsequently triggering business processes without the need to manually re-enter data
  • Assess your options for extending these technologies to external stakeholders, such as partners and customers
  • Receive tips for using SAP Solution Manager system performance monitoring capabilities to pinpoint slow response times that may be compromising business process execution
  • Learn how to isolate and anticipate system performance degradation before process owners and business users complain
  • Understand how SAP Solution Manager integrates with assessment tools such as RBE Plus to analyze process usage so that you can sunset underutilized processes before you upgrade, migrate, or consolidate business systems
  • Gain insight into how SAP Solution Manager can be used as a change management tool, a troubleshooting tool, and a general project management tool
  • Identify the skills required to begin using SAP Solution Manager to support your overall business process management strategy
  • Gain an in-depth understanding of key SAP Business Workflow features, such as Workflow Builder, Workflow Wizards, Business Object Builder, and Business Workplace
  • Walk through the steps required to set up a simple workflow scenario using an existing SAP workflow template, including how to create events, provide tasks, and define steps
  • Learn how to define responsible agents and assign them to workflows, as well as how to activate triggering events
  • Examine the pros, cons, and integration requirements of work item delivery options, such as email and SAP NetWeaver Portal
  • Learn the best ways to monitor and administer your workflow environment, resolve runtime errors and failed agent determination, and report on problems and exceptions
  • Walk through a sample workflow project scenario, including how to select project team members, gather requirements, and define a business process within a workflow model
  • Understand how SAP ArchiveLink® can be used to integrate documents into a workflow

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  • Learn how to ensure that your continuous improvement strategy maximizes the value of your SAP system investment, empowers executives to lead, and increases end-user competency
  • See how today’s model of social networks can be applied to an SAP environment and how these networks can be leveraged to share new ideas for process improvement and optimization
  • Gain insight into how to build senior governance councils, super-user groups, and centers of excellence to drive, monitor, and support business process improvement
  • Find out how to use informal techniques, such as coaching, to build effective relationships and keep your critical stakeholders engaged with and connected to your continuous improvement initiative
  • Step through methods, examine best practices, and hear lessons learned from other companies that have built a continuous improvement culture
  • Step through the basics of how to configure and program SAP Workflow to streamline and automate a business process, and obtain examples of process improvements that could be realized with SAP Workflow
  • Gain an understanding of how SAP ArchiveLink, a service that is part of your existing SAP infrastructure, can be used to link documents, print lists, and archive files to your workflows. Understand the role that optical character recognition and image character recognition (OCR/ICR) could play in automating business processes, and get criteria to decide whether and how to use these technologies
  • Hear how business process intelligence provides the capability to analyze operational data in conjunction with process data to deliver a great tool for analysts and decision-makers
  • Gain insight into how SAP NetWeaver Portal, the Web, e-interfaces, and e-forms can be used to more tightly integrate business process and reduce gaps

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