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Session Descriptions
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An in-depth look at the skills, knowledge, and experience you need to be a self-services expert
Enhance SAP ESS and SAP MSS usability with SAP Interactive Forms by Adobe
A comprehensive guide to delegation in SAP Manager Self-Service (SAP MSS)
What you need to know before you implement SAP Employee Self-Service (SAP ESS) or SAP Manager Self-Service (SAP MSS)
Prepare for an upcoming SAP Employee Self-Service (SAP ESS) or SAP Manager Self-Service (SAP MSS) implementation with an in-depth review of key technical and functional prerequisites you need to address before the project starts. Watch this session to:
- Drill down into the functionality of both SAP ESS and SAP MSS to see what’s delivered and learn the pros and cons of implementing “out-of-the-box” versus customizing self-service content.
- Gain an understanding of how SAP ESS and SAP MSS design decisions can impact your project’s resource, skill set, and infrastructure requirements.
- Learn which back-end SAP ERP HCM configuration must be in place before you implement SAP ESS or SAP MSS and get tips for managing key Organizational Management (OM) hierarchies, objects, and relationships that can make or break your project.
- Know your options for developing project timetable, scope, and rollout strategy, including advice to determine when and if a “big bang” rollout makes the most sense.
- Learn change management strategies you can use to ensure your organization is ready to support both SAP ESS and SAP MSS and handle the shift of HR data ownership to employees and managers.
An in-depth look at the skills, knowledge, and experience you need to be a self-services expert
Watch this session to:
- Trace the evolution of SAP self-services — from ITS to today’s portal-based Java, Web Dynpro, and Adobe Forms applications — and see why the skill sets required to implement and support SAP Employee Self-Service (SAP ESS) and SAP Manager Self-Service (SAP MSS) are now in greater demand than ever before.
- Review the technical underpinnings and integration points of each self-service component and understand why having only functional SAP R/3® knowledge is no longer enough.
- Drill down into the unique roles that support self-services to learn the specific technical, functional, and business knowledge required to perform each.
- Step through a typical self-services project plan to learn how these projects are staffed and which roles are most important to each project phase.
- Explore the key principles of SAP NetWeaver ® Portal to understand how to communicate key business requirements with your portal administrator.
- Get a comprehensive list of self-services training available, both formal and self-led, and kick-start your journey down the self-services career path.
Enhance SAP ESS and SAP MSS usability with SAP Interactive Forms by Adobe
Many organizations leverage familiar-looking interactive forms to increase adoption of SAP Employee Self-Service (SAP ESS) and SAP Manager Self-Service (SAP MSS) applications. Watch this session to:
- Get a comprehensive look at SAP Interactive Forms by Adobe, which allow you to introduce self-service forms that are intuitive to users, mimicking the familiar look and feel of existing paper forms.
- Explore how SAP Interactive Forms functionality aids users in streamlining data entry, drives online and offline forms usage, and ties into workflow for approvals and reviews.
- Gather ideas for where you can use SAP Interactive Forms in HR self-service processes to enhance usability, including employee benefits statements, 401(k) change reports, and W-2s.
- Compare and contrast available SAP Interactive Forms frameworks in SAP ERP 6.0, and review how Web Dynpro, Guided Procedures, and the HR Administrator role enable the use of SAP Interactive Forms.
- Walk through a case study detailing how Adobe uses SAP Interactive Forms to drive usability and increase adoption of applications in its own SAP ERP HCM system.
Case study: How General Mills integrated SAP ESS, SAP MSS and Microsoft applications in a seamless self-service portal application
Find out how General Mills developed an employee portal site that seamlessly integrates SAP Employee Self-Service (SAP ESS) and SAP Manager Self-Service (SAP MSS) business packages with Microsoft SharePoint documents and custom .NET content. Watch this session to:
- Trace the evolution of the General Mills application to see how they met the challenges of combining disparate business processes into a single application for employees, HR representatives, and managers.
- Understand the challenges of displaying content from both SAP and non-SAP sources in a unified, consistent user interface.
- See examples of how General Mills used Web Dynpro for Java and Web Services to modify the presentation layer for a single look and feel.
- Get an understanding of why it’s never too early to plan for the complexity of a self-service security design that includes SAP roles, portal roles, and Active Directory groups.
- Learn the importance of maintaining up-to-date Organizational Management (OM) structures and find out why OM clean-up should never be underestimated.
- Gain an understanding of how General Mills met data privacy concerns related to the access and printing of sensitive information.
Case study: How Intervoice quickly achieved critical user acceptance with its coordinated rollout of SAP ESS, SAP MSS, and SAP E-Recruiting
Watch this session to:
- Learn how Intervoice used an innovative “big bang” rollout of SAP Employee and SAP Manager Self-Service (SAP ESS and SAP MSS) and SAP E-Recruiting to achieve faster, more complete user acceptance of its self-service applications.
- See how Intervoice avoided user indifference that is common with “siloed” self-service introductions by implementing integrated applications together to more quickly garner critical mass.
- Get tips for researching and understanding every user group’s unique needs and learn how to translate knowledge of your users and their requirements into a successful self-service introduction.
- Learn when to modify self-service business processes to meet delivered application functionality and when you get more value from tailoring the applications to your business needs.
- Get lessons learned to identify the most critical skill sets to have on your self-service team and how these specific development skill sets differ from a traditional SAP ERP implementation.
- Walk through a demo of Intervoice’s self-service leave request and approval process and online requisition and recruitment processes to see real-life examples of the tightly integrated self-service design.
A comprehensive guide to delegation in SAP Manager Self-Service (SAP MSS)
Delegates (or proxies) are often called upon to initiate or approve requests in SAP Manager Self-Service (SAP MSS) on behalf of a manager, yet many SAP MSS implementations fail to properly address delegation and its impacts to the organization. Watch this session to:
- Explore the most common SAP MSS scenarios that often require delegation and see firsthand how it can be leveraged using Adobe Form-based Personnel Change Requests (PCRs) as well as in strategic initiatives like Performance Management and Compensation Management.
- Get tips for using standard table HRUS_D2 to identify approval substitutions for scenarios where approval delegation is required.
- See how a combination of PD relationships, evaluation paths and the Object and Data Provider (OADP) framework can be used to implement a flexible, custom delegation solution in a portal iView.
- Get best practices for designing a thorough delegation process that satisfies Sarbanes-Oxley and other audit requirements.
- Walk though a demo of a custom iView that shows how a manager can select a delegate on the SAP NetWeaver Portal and how that delegate can leverage the Universal Worklist (UWL) to accept the request before being granted transactional or approval authority.
SAP HCM Processes and Forms — The new alternative to PCRs with simple implementation and enhanced forms processing
This session provides an introduction to the features and capabilities of HCM Processes and Forms and advice for deciding how and when to introduce them into your SAP Manager Self-Service (SAP MSS) environment. Watch this session to:
- Review how this new framework allows you to simplify process and form design and create flexible workflow rules for all HR portal users.
- Explore how HCM Processes and Forms differ in development, design, and function from traditional Personnel Change Requests (PCRs).
- Get tips to determine what skill sets are needed to develop these new Adobe Forms-based requests and how to incorporate them in your existing HR portal applications.
- Learn how the new HR Administrator portal role enables HR users to be more actively involved in initiating, verifying, editing, approving, and processing requests.
- Explore the functionality that allows managers or administrators to save a draft of a request, attach external documents, withdraw requests, and use time-saving default values, validations, and automation.
- Step through a demo of several portal-based HCM Processes and Forms requests to see the latest process enhancements.
Advanced tips to create a more dynamic SAP ESS Time and Attendance interface in the new Homepage Framework
This session delivers an in-depth look at advanced customization features you can use to modify the look, feel, and function of the Homepage Framework and SAP Employee Self-Service (SAP ESS) for Time and Attendance. Watch this session to:
- Review the Homepage Framework and standard SAP ESS functionality for Time and Attendance to understand how each can be used and modified.
- Learn how to leverage proxy classes to perform advanced customizations that hide and show links based on criteria, change description text dynamically, and alter other settings to dynamically modify the look and feel of the portal.
- Get tips to set up data entry profiles and other user parameters dynamically to avoid manual changes for each user.
- See examples of how your peers are currently using proxy classes in their portals and review custom functionality that allows managers and time administrators to enter an employee’s time through SAP Manager Self-Service (SAP MSS).